5 - 10 Years
System Administration
IT/Telecom - Software
IT-Software
School & Graduation - Any Graduate
JOB DESCRIPTION:
Manage the IT infrastructure of the customer consisting of various flavors of UNIX and core infrastructure services like Cluster, DNS/NIS, NFS etc
Manage UNIX Service Delivery as per the agreed contractual terms to meet/exceed the agreed service levels.
Ensure the service delivery under the ITSM framework Incident/ problem/ change management
Analysis of the environment and perform root cause analysis for identified problems etc.
RESPONSIBILITIES:
Event Monitoring and Detection of Hardware/OS
User/Group Account Management Create, Modify, Delete, Disable, Password Reset
File Permissions Handling /Disk quotas
Ensuring Systems are updated with all recent patches and latest antivirus signatures.
Ensuring all server data backups are successful and restore data on the need basis.
Assist and liaise with Third Party suppliers as and when required
Prepare/fill daily checklist and Shift handover checklist, and transition of pending tasks to next take over engineer
Raise / review / Monitor changes requests as appropriate.
Create and maintain all (ITSM) process management documentation as required.
Manage the IT infrastructure of the customer consisting of various flavors of UNIX and core infrastructure services like Cluster, DNS/NIS, NFS etc
Manage UNIX Service Delivery as per the agreed contractual terms to meet/exceed the agreed service levels.
Ensure the service delivery under the ITSM framework Incident/ problem/ change management
Analysis of the environment and perform root cause analysis for identified problems etc.
RESPONSIBILITIES:
Event Monitoring and Detection of Hardware/OS
User/Group Account Management Create, Modify, Delete, Disable, Password Reset
File Permissions Handling /Disk quotas
Ensuring Systems are updated with all recent patches and latest antivirus signatures.
Ensuring all server data backups are successful and restore data on the need basis.
Assist and liaise with Third Party suppliers as and when required
Prepare/fill daily checklist and Shift handover checklist, and transition of pending tasks to next take over engineer
Raise / review / Monitor changes requests as appropriate.
Create and maintain all (ITSM) process management documentation as required.
Company Details [HP India]
HP is a leading global provider of products, technologies, solutions and services to consumers and business. The company's offerings span IT infrastructure, personal computing and access devices, global services, and imaging and printing. Our $4 billion annual R&D investment fuels the invention of products, solutions and new technologies so we can better serve customers and enter new markets. We invent, engineer and deliver technology solutions that drive business value, create social value and improve the lives of our customers.
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